Frequently Asked Questions
Can I participate without improv experience?
Yes. Improv 101 and the Playground do not assume any prior experience with improvisational theater. We will teach you everything you need to know.
Can I skip Improv 101 and start with a more advanced class?
No. The way we teach improv is unique and we do not allow anyone to skip classes in our core curriculum. All students must start with Improv 101.
Can I try out one of your classes?
Absolutely. Come join us for the Playground Mondays at Aera. You can watch others play or play along yourself. It's a great way to try out improv for the first time in a safe space.
Do I have to be a native speaker of English?
No. Many of our students are not native speakers of English. In fact, improv can be a great way to improve your spoken English. However, English is the language of instruction and a basic command of the language is assumed and necessary.
Do you offer classes for children?
While all our regular events are geared towards adults, we are happy to organize a training or workshop for children. Please note that we require parental permission in writing for anyone under the age of 18 to participate in any of our events. Please email us before signing up.
Do you offer classes in German?
While we currently do not offer classes in German, we are happy to organize a training or workshop for you or your organization in German. Please email us to schedule a private improv training.
Do you offer refunds?
According to Austrian law there is no legal right to cancellation or withdrawal for leisure activities for which a specific point in time or period of time is contractually stipulated (§ 18 Abs. 1 Z 10 FAGG), such as American Improv's events. This means that customers' purchases of American Improv's events are final and that full or partial refunds are excluded. Our Terms and Conditions (AGB) may be viewed here.
What is your COVID policy?
As of now, we no longer require participants to be vaccinated or wear masks. Nonetheless, all participants in our events must agree to comply with any and all current and future legal restrictions regarding COVID. Non-compliance with COVID-restrictions does not entitle you to a refund.
Which types of payment do you accept?
Classes must be paid in full when you register. Please sign up via our online store. Show tickets are sold online via oeticket and at the door (cash only). Please purchase show tickets through our oeticket shop.
Still have questions? Email us or write us on WhatsApp. We'll get back to you as soon as possible.